This short-term certificate program equips participants with the essential skills to deliver exceptional customer service in hospitality, retail, call centers, and other customer-facing industries. Gain hands-on training in communication, conflict resolution, and digital customer engagement to enhance customer satisfaction and career growth.

Benefits of Training:

• Practical, hands-on customer service training

• Industry-recognized certificate upon completion

• Career support, job matching, and networking with employers

• Real-world case studies and role-playing exercises

Who Should Enroll?

• High school graduates seeking entry-level customer service roles

• College/university students looking for specialized customer service training

• International students planning to study and work in Canada

• Professionals looking to upskill in customer service and hospitality

Duration: 5 weeks

Mode: Online & In-Person

Level: Advanced