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Comprehensive training designed to prepare you for leadership roles in the hospitality industry.
Connect with top hospitality employers and access our AI-powered job matching system.
Comprehensive training designed to prepare you for leadership roles in the hospitality industry.
Provides an overview of the hospitality industry, its global scope, organizational structures, and career pathways. Students explore the foundations of hotels, food service, tourism, and guest relations.
Examines front office functions such as reservations, registration, guest services, communications, and check-out procedures, emphasizing efficiency and revenue management.
Covers the planning and supervision of housekeeping departments, including cleaning procedures, safety standards, inventory control, staff scheduling, and quality assurance in guest services.
Explores the principles of managing food and beverage services, including menu planning, purchasing, cost control, service standards, and operational leadership in restaurants and hotels.
Analyzes the structure and operation of hotels and lodging facilities, focusing on organizational roles, service delivery, guest satisfaction, and the coordination of key departments.
Examines human resource management practices in hospitality, including recruitment, training, performance evaluation, labor relations, and workforce diversity.
Introduces traditional hospitality sales techniques and marketing strategies, with emphasis on revenue generation, customer loyalty, and distribution channel management.
Focuses on digital marketing tools and strategies specific to hospitality, including online branding, social media, reputation management, and the use of digital platforms to engage guests.
Emphasizes service excellence, communication, and problem-solving to build strong guest relationships. Students learn techniques to anticipate guest needs and resolve service challenges.
Examines human resource management practices in hospitality, including recruitment, training, performance evaluation, labor relations, and workforce diversity.
Develops leadership skills and management approaches for hospitality professionals, with focus on motivation, decision-making, organizational effectiveness, and team development.
Explores how technology shapes hospitality operations, from property management systems and point-of-sale systems to guest experience innovations and data security.
Introduces regulations and compliance standards in hospitality, covering workplace safety, food safety, risk management, loss prevention, and legal responsibilities.
Focuses on safeguarding people, assets, and operations in hospitality environments. Topics include theft and fraud prevention, emergency planning, surveillance, risk assessment, and guest security protocols.
Covers the planning, organization, and delivery of events, meetings, and banquets. Topics include logistics, budgeting, service coordination, and guest satisfaction.
Focuses on financial decision-making in hospitality, including budgeting, cost control, revenue management, accounting basics, and overall business performance analysis.
Examines the specialized operations of private clubs, including governance, membership services, financial management, food and beverage operations, and event hosting.
Alberta's hospitality sector had 12,250 job vacancies in Q3 2024, with a 6.8% job vacancy rate—one of the highest among industries.
Practical experience in hotels, restaurants, and event management settings with real-world applications and industry best practices.
Earn an industry-recognized certificate upon completion, enhancing your credibility with top hospitality employers.
Access our AI-powered job matching system, career support services, and networking opportunities with hospitality employers.
Banff Springs, Jasper Park Lodge
Westin Calgary, Edmonton
Multiple locations across Alberta
Premium hospitality services
Take the first step towards your hospitality management career. Book an info session to learn more or apply directly to the program.
At Cornerstone College of Alberta, we believe education should be a transformative journey. Our goal is to empower every student with the skills and knowledge they need to thrive.
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